Automatic-Backup-Software FAQ

Question 01:

I am trying to use the E-mail function with my yahoo account, but the E-mail notification does not work. Do you have any suggestions on how to setup my email account?

Answer:

The ‘Send E-mail failure’ error can be cause by:

1. The Firewall issue.

   Try shutting down the Firewall and repeat the E-mail procedure.

2. The SMTP server issue.

   Do a test using our test SMTP server and your SMTP server, if using our SMTP works, check your SMTP’s parameters, such as SMTP port (default is 25), username and password. It tends to be better to test the SMTP at MS Outlook-Express.

3. To find the reasons which cause this issue, we suggest you try a test using our SMTP server, below is our SMTP server's address and login information:

   SMTP server: mail.mrp5.com

   E-mail Form: test@mrp5.com

   User Name: test@mrp5.com

   Password: *****

   E-mail to address: Your email address.